Now Hiring - Sales Coordinator - Reikart House Hotel in Amherst, NY

Exceptional, Unique, Independent – Boutique Hotel in Amherst, NY.

The Reikart House, A Tribute Portfolio Hotel, is looking for a Sales Coordinator to become part of this Award-Winning Team!

Come work for a company where you can grow and start a career.

Our affiliated companies include Marriott Bonvoy, Greenwood Hospitality, Iskalo Development Corporation!

**Also apply in person! We’d love to meet with you! – Reikart House (5000 Main St. Amherst, NY 14226). Ask a Butler at the Front Desk for an Application!

GENERAL PURPOSE

Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.

ESSENTIAL DUTIES/RESPONSIBILITIES

Answer phones and ensuring all inquiries are dealt with accurately, timely and in a professional manner (within the same business day or by 10am the next business day).

Type correspondence, reports and forms as well as prepare simple written correspondence.

Prepare sales contracts within 24 hours of receiving original.

Create new files and monitor trace files; geographic, trace and master cards.

Prepare coversheets and rooming lists based on room blocks and customer information.

Assist sales manager and/or director of sales on projects, proposals and special events.

Maintain timely and effective paper flow and communications within the sales area.

Pull trace files on Friday for the prior week.

Professional and positive communication to both guests and fellow employees.

OTHER DUTIES/RESPONSIBILITIES

Assist guests with changes and special requests, as needed.

No travel required.

Hours: 40 hours over a five day period; typically Monday through Friday 9-5pm

SUPERVISORY DUTIES - None

JOB QUALIFICATIONS

Knowledge

Ability to type 60 WPM, Microsoft Office. Alphabetizing, grammar and punctuation. Standard business letter formats. Strong editing skills.

Skills

Excellent hearing required for telephone inquiries and client and associate handling.

Excellent vision required as contracts and letters are hand written, filing, using computer, checking diary.

Excellent speech communication skills necessary to communicate clearly with customers and other departments.

Excellent comprehension and literacy required to read manager's letters, help prepare contracts and proposals.

Abilities

Order office supplies.

Bending/kneeling - repeated bending and kneeling required while filing.

Mobility - must be able to reach all areas of hotel to assist clients.

No continuous standing, climbing or driving required.

Education/Formal Training

High school diploma or vocational secretarial.

Experience

Previous secretarial experience preferred.

Material/Equipment Used

Computer, PC, typewriter, copier, fax, phone.

Environment

Work inside 100% of 40 hours.

APPLY ONLINE OR SEND YOUR RESUME TO:
Reikart House
Attn: Amanda Mosack, Human Resources Coordinator
5000 Main Street, Amherst, NY 14226
Call: 716-[please apply online] for more information

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Amherst, NY 14226: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel Front Desk: 1 year (Preferred)
• Hotel Sales Coordinator: 1 year (Preferred)

Work Location: In person